What is the PCA program?
The Personal Care Attendant (PCA) Program is a MassHealth, consumer-directed program that allows individuals with chronic disabilities to remain in their homes with the support from a PCA whom they hire directly to assist with activities of daily living.
PCA Agencies that can help
As of July 2025, Coastline is no longer reviewing eligibility for, or assisting with, the Personal Care Attendant program. Anyone with MassHealth Standard or CommonHealth can call the following agencies for assistance. Information is also available in the documents below and online at MassHealth Personal Care Attendant Program | Mass.gov
For assistance with determining eligibility for the program or general information on how to get started, contact one of the three agencies below.
Personal Care Management
20 Pond Park Road
Hingham, MA 02043
781-335-3023
Personal Care Management Office
781-335-3023 x2230
LBlye@ArcSouthShore.org
600 Technology Center Drive
Stoughton, MA 02072
Community Services Phone: (800) 924-7570
Office Hours:
Monday-Friday 8:30 AM to 4:30 PM
Personal Care Management / PCA – Tempus Unlimited
100 Laurel Street, Suite 122
East Bridgewater, MA 02333
508-583-2166 or 800-649-5568
Hours
Monday – Friday: 8:45 a.m. – 5 p.m.
Closed weekends and holidays.
Personal Care Management – Independence Associates
What is the eligibility criteria?
- Must have MassHealth Standard or CommonHealth
- Must have a permanent or chronic disability
- Services must be prescribed by your primary care physician
- Must require daily, hands-on assistance or require assistance with two more activities of daily living, which are: mobility/transfer, medication administration, bathing/grooming, dressing/undressing, bowel/bladder care, passing range of motion, or eating
- Must be able to manage the program independently or identify a surrogate of choice