MassHealth will be hosting bi-monthly Public Listening Sessions to provide updates on Electronic Visit Verification (EVV) implementation for the PCA Program.

In addition to providing updates, these sessions will be used to gather critical stakeholder feedback regarding EVV, and will be held at least every other month until EVV implementation begins in calendar year 2022. For each round of sessions, MassHealth will facilitate one presentation in English and one in spoken Spanish, as noted below.

All sessions will be held virtually via WebEx.

Please note the next round of sessions are taking place as follows:


English Session

Thursday, December 10
12 to 2 p.m.

Meeting #/Access code: 178 734 3387
Meeting password: Masshealth1

Join by phone:
1-203-607-0564 (US Toll)
1-866-692-3580 (US Toll Free)


Spanish Session

Tuesday, December 15
9 to 11 a.m.

Meeting #/Access code: 178 856 7023
Meeting Password: Masshealth1

Join by phone:
1-203-607-0564 US Toll
1-866-692-3580 US Toll Free


Public Listening Sessions are open to all stakeholders. If you cannot attend a Public Listening Session, written responses will be accepted at any time at Public listening sessions are completely voluntary, and while MassHealth encourages all interested stakeholders to participate, Personal Care Attendants are not required to attend.